920-983-8189 Frequently Asked Questions
This page answers common questions from property owners, residential tenants, and commercial tenants working with National Property Services. If you do not see your question listed, our team is always available to provide additional information.
Property Management Services
National Property Services manages a wide range of residential and commercial properties, including large apartment communities, smaller multi-family buildings, single-family homes, condominiums, mixed-use developments, retail centers, office space, service-based commercial buildings, and senior living properties.
National Property Services is based in Green Bay, Wisconsin and manages properties throughout Wisconsin and Michigan.
We specialize in managing larger apartment communities, particularly properties with 100 or more units, while also supporting smaller residential and commercial properties that align with our full-spectrum management approach.
Our ideal clients own well-maintained, non-distressed properties. We focus on long-term performance and consistent operations rather than short-term turnaround projects.
Leasing and Marketing
National Property Services markets properties across multiple channels, not just through a website listing. Our goal is to increase visibility, attract qualified applicants, and reduce vacancy time.
Yes. We manage and conduct all unit showings, including nights and weekends. Prospective tenants can schedule showings online at their convenience.
All residential tenants are screened and certified using a consistent process that includes identity verification, background checks, income verification, and rental history review.
Rent, Payments, and Portals
Residential and commercial tenants can pay rent online through a secure tenant portal.
Yes. Rent includes a five-day grace period. After the grace period, a $50 late fee is applied.
Yes. All maintenance requests can be submitted through the online portal, allowing for faster response and clear documentation.
Maintenance and Inspections
National Property Services coordinates all maintenance, including routine repairs, vendor services, and emergency maintenance requests outside of standard business hours.
Yes. We conduct annual unit inspections for all managed properties. When issues are identified, inspections may be video recorded to provide clear documentation.
Yes. We manage and coordinate vendors for services such as snow removal, lawn care, and other ongoing property needs.
Commercial Properties
Yes. National Property Services manages commercial properties including retail, office, restaurant, service-based businesses, and mixed-use developments.
We support commercial leasing by coordinating inquiries, showings, and ongoing property operations to ensure a smooth tenant experience.
Property Owners and Clients
Pricing is customized based on each property’s size, complexity, and needs. Property owners are encouraged to contact us or complete the inquiry form to receive a custom quote.
No. National Property Services does not charge fees for lease renewals or placing tenants.
Property owners receive full financial reporting through a detailed monthly email.
No. Our services are designed for owners who want to give up day-to-day control while still maintaining visibility through consistent reporting and communication.
Working With National Property Services
We are best suited for property owners who want a full-spectrum management partner and are comfortable handing off operational control in exchange for reduced stress and consistent performance.
Contact National Property Services to request more information, schedule a conversation, or receive a custom management quote. Our team will review your property and outline next steps.